
6.2K
Downloads
100
Episodes
Answers That Count with Charles Musgrove is about leadership and the experiences that shape us into who we become as leaders.
Charles sits down with business owners, entrepreneurs and other leaders for real conversations about their leadership journeys. These aren't simply stories about success. They're conversations about the difficult decisions, challenges, values, and lessons that helped shape the person behind the position.
Charles Musgrove brings more than four decades of business and leadership experience to these conversations. As a CPA, Fractional CFO, entrepreneur, business advisor, coach, speaker, and teacher, Charles has spent his career working alongside business owners and leadership teams. His experience includes building businesses of his own and helping companies navigate financial challenges, operational decisions, growth, accountability, and change. That experience has taught him something important:
Leadership isn't theory. Leadership shows up in your decisions, your actions, your values, and the results you produce.
Episodes

2 hours ago
2 hours ago
58 min
In this episode, Chad McCoy talks about his leadership journey from elite military operator for over 20 years to the co-founder of one of America's leading defense industry firms. Firestorm Labs and Chad are featured in a recent Forbes 500 article about how former military operators are leading innovation in the defense industry. These companies are bringing much needed improvements to the military by improving battle readiness while drastically reducing cost. Check out this episode to see the real stories on how one elite operator transitioned from being on the front-line in combat to founding and leading a major organization.

2 hours ago
2 hours ago
28 min
What does it take to lead 28 nations toward a single objective? On this episode of Answers That Count, General Breedlove shares hard-earned leadership principles from a career that culminated in commanding NATO forces.
He breaks down what real trust in a team looks like: not partial, not conditional, but complete. He explains why the best leaders surround themselves with people willing to disagree with them, a lesson he credits to Gen. Colin Powell.
General Breedlove argues that leadership isn't about rank; some of the most important leaders in any organization never hold a formal title.
Key takeaways:
→ Set the direction, then get out of the way and let capable people execute
→ Trust your team completely, until they prove that trust is unwarranted
→ Surround yourself with people who'll challenge your thinking, not just agree
→ Leadership exists at every level; you don't need a promotion to start leading
→ In fast-moving decisions, you need advisers who give you great information, not people who make the call for you
Whether you're leading a five-person team or a global organization, these principles apply.

Nov 16, 2021
Nov 16, 2021
28 min
#inflation #economics #trouble
Check out the video here: https://youtu.be/-1U7bYFZAGU
Inflation still rampant, along with lower than predicted employment numbers, doesn’t bode well for Q4

Nov 9, 2021
Nov 9, 2021
31 min
Dr. Melissa Hughes is back with nuggets about how the brain works and how the knowledge can help with marketing, negotiations and just everyday communications.
Check out the video here: https://youtu.be/iBFzXZ1aiuo
Why do we like what we like? Does numeric content impact decisions? These and many other neuroscience information that is beneficial for marketing and deal making. Check out this Podcast with Dr. Melissa Hughes. Charles: Hello and welcome back, everyone, to the Answers That Count Podcast. I’m your host, Charles, Musgrove, and thank you so much for joining us for another exciting show that I am really pumped up about this show. We have a returning guest to the show. Dr. Melissa Hughes is back today, but before we get started I wanted to ask you to do one thing. Hit the “subscribe” button. Also hit the “like” button and the notification bell, so that you’ll be notified when we post new videos to our podcast. Welcome back, Dr. Melissa Hughes. This is great. This neuroscience geek, extraordinary Dr. Melissa Hughes. Thank you so much for joining. This is going to be so cool. You know, I was at a Florida Restaurant Lodging Association conference recently and you were a double speaker there. You had two sessions and I know both those sessions were well-attended, and not only were they well-attended, the feedback you’re getting on one of those sessions, from what I hear, has just been remarkable, so a lot of interest. You know how to deliver a great message and people are always interested in learning about how the brain works, and we’re going to have another great conversation today about it. Melissa: It is so good to be here. It was great to see you at FRLA. It’s one of my favorite events of the year and you’re right, that session was amazing. First of all, it was packed and, I believe, most of us really want to know how the brain works and how to make it work better. Not everybody likes to dig into the research the way I do because I’m a little bit geeky that way and I, admittedly, I own that, but, I think, most of us want to know what we can do to make this three pound squishy mass between our ears - Charles: We do. I mean, it is just so cool to hear this and when you hear some of your tips and tricks and your brain hacks, it just - you think, “Wow, I get it. That makes sense. Now I understand why I think like I think.” I also want to give a shout-out. You were on TedTalks recently too and I think you said that was back in April and you’re getting a lot of good mentions on that. That’s getting a lot of good kickbacks around the internet, so congratulations on that.

Nov 2, 2021
Nov 2, 2021
24 min
#inflation #GDP #economy
Professor Joe breaks down the complicated numbers and technical jargon to give us plain speak economic news. Check out the video version here https://youtu.be/IpiH7nsUOQ4.

Oct 26, 2021
Oct 26, 2021
28 min
#finance #inflation #interestrates
Professor Joe provides an update on what is going on in the economy, from inflation to unemployment.
Check out the video here https://youtu.be/Q1MEIKH5D1A.

Jul 22, 2021
Jul 22, 2021
27 min
#chairmanpowell #economics #inflation #fedrate
In this episode, Professor Joe Calhoun discusses the current state of the economy. He describes the role of the Fed Chairman and how Chairman Powell has to speak with caution, which sometimes seems like he is speaking in code. What if inflation gets to hot? What will happen to the consumer of the Fed raises rates? How will the Federal Government service the national debt if rates rise? Will a rise in rates effect pressure to raise tax rates? Check out this episode as we talk about these topics and more!

Jul 17, 2021
Jul 17, 2021
26 min
In this episode, we have Tim Ligon, Partner with SeatonHill, a national outsourced CFO company. Tim has vast experience as CFO for national restaurant franchise brands. Tim's experience is the backdrop for his recommendations on how to prepare for the rising wages and costs in the industry. Tune in for tips about restaurant management.
Tim Ligon of SeatonHill on Answers That Count with Charles Musgrove. Covering the commission model that is proving valuable to restaurants and servers.
C: Hello! I am Charles Musgrove, host of the Answers That Count podcast. Thank you for joining us for another exciting show. Do me a favor before we get started, hit the subscribe button. Hit the like button because you know you’re going to love this podcast. It’s going to be a great podcast! We have some great content coming to you today. We have Tim LIgon with Seaton Hill. Tim, welcome to the show today. T: Good afternoon, how are you? C: I’m doing great. This is going to be a good show today. We’re going to talk about accounting, financial statements, and really we’re going to bring this to real life, real world current economic conditions. We’re going to talk about the minimum wage increase that we’re seeing across many of the states in the United States. We’re going to talk about inflationary costs that these restaurants are going through and really what the options are that the restaurant owner has to manage these costs increases over the long term. So, Tim this is going to be a great show, buckle up. Before we get started, I wanted to give a special shout out to Seaton Hill. So I know that is the company you’ve partnered with and John if you could put up that I want to read just a little bit of information about Seaton Hill to give them special props for today. Seaton Hill Partners, they are the fastest growing strategic CFO service firm in the nation. Can you believe that? Tim, you joined a big firm there. For more than a decade our client’s success is our mission at Seaton Hill. Seaton Hill Partners deliver the finance and operations expertise only a team of veteran business finance executives can bring. We position our clients for sustained long term growth and success in today’s complex business environment, experience matters. You want to call them for a no cost consultation (850) 524-0211 or check them out on seatonhil.com. So, Tim, you’ve joined up with a great company there at Seaton Hill. You bring with you a great amount of restaurant experience. Now I know you weren’t in the back kitchen flipping hamburgers and making salads and doing all that stuff. You were the financial guy so you were shoulder to shoulder with the owners of these large restaurant groups so you weren’t just the accountant or bean counter for one restaurant, you were part of a large organization. So tell us a little bit about the positions and experience you’ve had working with restaurants.

Jul 15, 2021
Jul 15, 2021
1 hr 5 min
#frla #answersthatcount #foodtech
The topic of how to manage the $15 minimum wage increase was the headliner at the June Board Meeting of the FRLA. Carol Dover, CEO of FRLA, kicks off the session with a reminder of the narrow margin that Amendment 2 was passed in November 2020. Now is the time for action to stop the slide down the slippery slope of regulations and cost increases.
In this session, the experts are employment attorney, Kevin Johnson, Mike Vinik with BJ's Restaurants and Chad Mackay, CEO of Fire & Vine Hospitality. Chad's group of restaurants are located in the Washington and Oregon where the push for $15 minimum wage began over 5 years ago. At that time, he implemented a commission base compensation plan for servers and bartenders while charging customers a service charge. Chad discusses the success of the plan along with the pros and cons of it.
Kevin Johnson provides an outline of the legal hurdles to classify employees as commissioned employees and the exclusion for paying overtime premium.
Mike Vinik discusses how BJ's is managing the wage increases in over 25 States. They are using a variety of tools, including technology, menu changes and product usage.

Jul 9, 2021
Jul 9, 2021
19 min
#restaurants #minimumwage #answersthatcount #capserv360
In this episode, we highlight sections of previous podcasts featuring restaurant industry leaders. This podcast covers topics that are relevant today for owners and operators to consider and suggestions made from owners of restaurants in Florida, Washington and Oregon. Comments about the focus of technology is also included in this highlight podcast.
