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Welcome to the gritty inside truth to running your Main Street Business! Learn what it takes to start, run, scale, protect, and yes make a profit in your business from one of the leading experts in business today. Charles Musgrove has guided countless Main Street Entrepreneurs through the pitfalls of running a profitable business. Now he shares this business insight through Answers That Count. Through his unique life experiences and entertaining interviews, you will discover the answers to the questions you have been asking!
Episodes

Monday Jan 06, 2020
The Top 10 List (plus more) for Starting Your New Business
Monday Jan 06, 2020
Monday Jan 06, 2020
In this episode of Business Matters, host Charles Musgrove discusses the Top 10 List for Starting Your New Business with Jon Jopling, entrepreneur and business operator. From selection of your business name to setting up your accounting system, this episode is full of valuable information that is helpful to many business managers and owners. Here is the list of topics in this episode:
The Top 10 List for Starting and Running a Business
- Business Name
- Select Entity Type
- Register with SunBiz
- Register with IRS
- Register with DOR for unemployment and sales tax
- Purchase domain
- Set up bank account
- Order checks that will work for accounting system
- Obtain credit card to use exclusively for business
- Set up accounting system and processes
- Set up payroll
- Purchase insurance
- Monitor and reconcile cash and credit card activity

Thursday Dec 05, 2019
Workers Comp Insurance, Business Interruption Coverage and More
Thursday Dec 05, 2019
Thursday Dec 05, 2019
This is Part 2 of our podcast with insurance industry expert Craig Mugglin. In this episode, we talk about workers compensation coverage, exemptions for owners, the different requirements for coverage for construction businesses and other types of businesses. Find out if owners should exempt themselves from coverage, the minimum number of employees that require workers comp coverage and many other important factoids about workers comp insurance.
Also, we take a closer look at business interruption coverage and tips on how to maximize coverage and minimize the cost of insurance coverage. This coverage could be the difference in business continuation or total closure. With the hurricanes and storms that are prevalent in the State of Florida, this is coverage that is a must for many businesses.

Thursday Dec 05, 2019
Do You Have the Right Cyber Insurance Coverage When the Hack Happens?
Thursday Dec 05, 2019
Thursday Dec 05, 2019
In this episode, Charles Musgrove talks with insurance industry expert Craig Mugglin about coverage that often gets overlooked or risk that is under-insured. One of the newer insurance 'types' is Cyber Insurance. The number and magnitude of cyber attacks are ever increasing along with the cost to recover from the hacks. Costs suffered by the company to replace, recover and rebuild can be very high and the costs to restore the company's clients and other victims of the attack can be even greater. We talk about what is covered and what is not along with the cost for cyber coverage. Should the Cyber coverage be included with another common policy issued or should you have a separate policy? Check it out.
In this episode we also discuss business interruption coverage, including cost of coverage, exclusions and whether this insurance is included in the 'package' policy or a separate, stand-alone policy.
Check out this episode for important information about protecting and insuring your business assets.

Tuesday Nov 26, 2019
What are the Takeaways from the Jeff and MacKenzie Bezos Divorce?
Tuesday Nov 26, 2019
Tuesday Nov 26, 2019
In this episode Charles Musgrove talks with attorney Kris Dunn about the lessons to learn from the Jeff and MacKenzie Bezos divorce. Yes, most people don't have the net worth of Bezos' $180 billion to settle in a divorce, but there are still many tips that we can apply in our situation. Check out this episode for a lively and entertaining discussion with many nuggets of knowledge.

Tuesday Nov 26, 2019
Is your Business Ready for a Divorce by Shareholder Owners?
Tuesday Nov 26, 2019
Tuesday Nov 26, 2019
In this episode host Charles Musgrove talks with attorney Kris Dunn about how to best prepare for the effects of a divorce on business continuation or valuation in determining marital assets. How can a prenuptial and a post-nuptial be used to protect the business ownership and plan for a possible divorce by husband and wife that own and work in the business? How can divorce impact business continuation? Is your business ready for a divorce of an owner? Find out tips to help you avoid a bad situation.

Saturday Nov 16, 2019
How to Improve Culture, Communication and Employee Retention
Saturday Nov 16, 2019
Saturday Nov 16, 2019
In this episode we talk with David Balmer from Dale Carnegie Training. Old School to New School ... tried and proven techniques that have been around a long time are still the key to success. We talk about management training and how to improve success through improved communications. Find out tips on how to improve culture, morale and productivity and reduce employee turnover. Does your business have the right leadership approach? Find out valuable tips in this episode.

Wednesday Oct 30, 2019
"Why Not" Improve Business Outcomes?
Wednesday Oct 30, 2019
Wednesday Oct 30, 2019
In the follow-up episode with Bill Wilson about how to improve business outcomes, we look closely at the 'why not' of making changes to achieve improved business outcomes. There are reasons why changes are not made, some valid, some not. We also talk about 'Who' needs to be the focus of making the changes to realize improvements. The 'Who' can be inside or outside the organization. Check out this episode featuring Bill Wilson the author of 'The Magic of What, Who, How & Why Not, the Four Keys to Improved Business Outcomes'. Bill will also talk about the starting point for the Farmers Insurance University and his involvement. Check out this episode for valuable business knowledge and an entertaining presentation, including a magic trick.

Wednesday Oct 30, 2019
The 4 Keys to Improved Business Outcomes
Wednesday Oct 30, 2019
Wednesday Oct 30, 2019
In this episode, we talk with Bill Wilson about how to improve business outcomes through training, hiring and changing processes within an organization. Bill has great experience with both large, well known companies to the small mom and pop company. Bill talks about how his team worked with Farmers Insurance to reshape their training program, compensation plan and hiring process and how these changes dramatically improved net profits and company morale. The changes they made lead to the creation of the Farmers Insurance University. Bill is also the author of "The Magic of What, Who, How & Why Not, the Four Keys to improved Business Outcomes" which is the result of his years of practical implementation of the program. Check out this episode for useful information and an entertaining discussion.

Wednesday Oct 16, 2019
Joint Ownership of Assets - 3 Options, Which One is Best?
Wednesday Oct 16, 2019
Wednesday Oct 16, 2019
In this entertaining and informative episode, host Charles Musgrove discusses with attorney Nicholas Fugate the options available for how to own assets. Find out which option is only available for married couples and why this selection will maximize asset protection. Asset protection is the primary objective of making the right choice on how to own assets. Listen for tips on how to get the best protection.
In this episode, we also discuss the highlights for succession planning for the small business and the challenges of determining 'value' of the business.

Wednesday Oct 16, 2019
What is the right Entity Type for Your business?
Wednesday Oct 16, 2019
Wednesday Oct 16, 2019
A frequently asked question from owners of new and old businesses is about the type of entity that should be selected. Should it be an LLC ... single member or multi-member, or and S-Corp ... or a C-Corp? Consideration should be given to legal factors and tax factors before making the final decision about entity selection. In this episode, we talk with attorney Nicholas Fugate about the entity selection process and we even discuss whether your entity should be set up in Delaware, since it does have 'business friendly' rules.